Welcome to DIGI WORLD SOFTWARE SOLUTION. By accessing or utilizing our digital services, you enter into a legally binding agreement with us. These Terms and Conditions constitute the entire understanding between you ("the Client") and our company regarding the provision of web development and software solutions. Your continued use of our services signifies your explicit consent to be bound by these terms in their entirety. We encourage you to read this document carefully as it affects your legal rights and obligations.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version will always be posted on this page, and it is your responsibility to check for updates. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

DIGI WORLD SOFTWARE SOLUTION specializes in crafting digital experiences that elevate businesses. Our comprehensive service offerings encompass web development, software engineering, and digital marketing solutions tailored to meet diverse business requirements. Each project is approached with meticulous attention to detail, ensuring that the final deliverable not only meets but exceeds client expectations.

Our web development packages are structured to accommodate businesses at every stage of growth:

Beyond standard packages, we offer bespoke solutions including API integrations, custom module development, e-commerce platforms, and enterprise-level applications. Each service is backed by our commitment to quality, security, and performance optimization.

Our payment philosophy is built on transparency and mutual trust. We have structured our payment terms to protect both parties while ensuring smooth project progression. The standard payment schedule requires a 50% advance payment to initiate work, followed by 25% upon completion of the design phase, and the remaining 25% before final delivery and code handover.

We accept multiple payment methods including bank transfers, UPI, credit/debit cards, and international wire transfers through secure payment gateways. All prices quoted are in Indian Rupees (INR) and are exclusive of applicable taxes unless stated otherwise. International clients may be subject to currency conversion fees as determined by their financial institutions.

• 50% Advance Payment: Required to secure your slot in our development queue and begin initial planning and design
• 25% Milestone Payment: Due upon approval of design mockups and completion of core functionality
• 25% Final Payment: Required before source code transfer and final deployment
• Additional Services: Billed separately based on time and materials at ₹1,500 per hour

Invoices are generated electronically and sent to your registered email address. Payment terms are net 7 days from invoice date unless alternative arrangements have been agreed upon in writing.

The delivery process is designed to ensure complete client satisfaction through structured review cycles. Upon completion of development, we provide access to a staging environment where you can thoroughly test all functionalities. This review period extends for 5 business days, during which you may request reasonable revisions within the scope of the original agreement.

Projects are considered officially accepted upon any of the following conditions: (a) written approval via email, (b) deployment to production environment at your request, or (c) passage of 5 business days after delivery notification without feedback. Post-acceptance, further modifications may be subject to additional charges at our standard hourly rate.

Each package includes a specific number of revision rounds:

• Basic Package: 2 rounds of revisions (minor changes only)
• Intermediate Package: 3 rounds of revisions (includes layout adjustments)
• Advanced Package: 5 rounds of revisions (includes feature refinements)
• Custom Solutions: Negotiable based on project complexity

We maintain a fair and transparent refund policy that respects the value of work completed while protecting client interests. Cancellations are handled on a sliding scale based on the stage of project completion at the time of cancellation request. All refund requests must be submitted in writing to our official email address with a clear reason for cancellation.

• Cancellation within 48 hours of payment: 90% refund applicable (10% processing fee deducted to cover administrative costs and payment gateway charges)
• Cancellation before work commencement: 75% refund applicable, provided no design or development work has been initiated
• Cancellation after work has begun: No refund applicable, as resources have been allocated and work is in progress
• Third-party purchases: Domain names, hosting, SSL certificates, premium plugins, and stock assets are non-refundable once purchased on your behalf

The transfer of intellectual property rights is a critical aspect of our service delivery. Upon receipt of full payment, the Client is granted exclusive ownership of the final deliverables, including custom code, design elements, and graphical assets created specifically for the project. This transfer includes the right to use, modify, distribute, and commercially exploit the delivered work.

However, certain elements remain our intellectual property or that of third parties:

• Pre-existing Code: Our proprietary frameworks, libraries, and development tools remain our exclusive property, though you receive a perpetual, royalty-free license to use them as part of your website
• Third-Party Assets: Images, fonts, plugins, and libraries obtained from external sources are subject to their respective licenses, which we will clearly document
• Portfolio Rights: We reserve the right to showcase completed projects in our portfolio, case studies, and marketing materials unless a non-disclosure agreement prohibits such display

The Client warrants that all content, images, text, and materials provided to us for integration into the project are either owned by the Client or properly licensed for such use. You agree to indemnify us against any claims arising from unauthorized use of third-party materials.

We treat all client information with the highest degree of confidentiality. Throughout our engagement and after its conclusion, we maintain strict protocols to protect your sensitive data, business strategies, technical specifications, and any other information designated as confidential. Our team members are bound by confidentiality agreements that survive the termination of our business relationship.

Confidential information includes, but is not limited to: source code, database structures, business processes, customer data, marketing strategies, financial information, and any proprietary methodologies shared during our collaboration. We implement industry-standard security measures including encrypted communications, access controls, and secure data storage to protect your information.

Should you require a formal Non-Disclosure Agreement (NDA) before proceeding, we are happy to sign mutually agreeable terms. Please request this at the outset of our engagement.

To the maximum extent permitted by applicable law, DIGI WORLD SOFTWARE SOLUTION shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any conduct or content of any third party on our services; (iii) unauthorized access, use, or alteration of your transmissions or content; or (iv) any other matter relating to our services.

Our total liability to you for any claims arising from or relating to our services shall be limited to the amount you paid us for the specific service giving rise to the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, or otherwise, even if we have been advised of the possibility of such damages.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. The operation of websites may be subject to factors beyond our control, including but not limited to hosting provider issues, internet connectivity, and third-party service disruptions.

Either party may terminate this agreement under specific circumstances. The Client may terminate the agreement at any time by providing written notice, subject to payment for all work completed up to the termination date. We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Grounds for immediate termination by us include:

• Non-payment of invoices beyond the due date
• Providing false or misleading information
• Breach of confidentiality obligations
• Harassing or abusive behavior toward our team members
• Using our services for illegal purposes

Upon termination, your right to access and use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

Before initiating legal proceedings, we strongly encourage good-faith negotiations to resolve any disputes amicably. If negotiations fail, disputes shall be referred to a sole arbitrator appointed by mutual consent, with arbitration proceedings conducted in Mumbai in accordance with the Arbitration and Conciliation Act, 1996. The arbitration award shall be final and binding on both parties.

The prevailing party in any arbitration or legal proceeding shall be entitled to recover reasonable attorney fees and costs from the non-prevailing party. Any cause of action arising out of or related to these Terms must commence within one year after the cause of action accrues; otherwise, such cause of action is permanently barred.